Orders are shipped by Australia Post or Direct Freight Express. If something goes wrong or is taking too long, please let us know and we’ll do whatever we can to fix it and improve. We pride ourselves on our customer service. If there’s a delay (or we’re super swamped) we’ll let you know. Once dispatched, please allow 2-3 business days for delivery service within metropolitan areas.įor orders outside of the metropolitan area, please allow an additional 1-2 business days and up to 5 business days for WA, parts of QLD, NT and Tasmania. Orders placed over the weekend are dispatched on Mondays.Orders placed during business days are dispatched the next day.Collars, Leads & Harnesses Expand submenu.
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